NORTE 2020 Portugal 2020 UE ON.2 QREN União Europeia
"Innovative companies do not spend efforts to defend the past." Peter Drucker
Work starts with the performance of a diagnostic of the existing quality management system, so as to identify the main aspects that require improvement. With the involvement of top management in the work schedule, we define the methodology to be followed and ensure the necessary resources are in place. Next, we define the organization's process network and its coordinators and we develop the system's document framework, always with the involvement of the operations responsible people. The whole process is followed throughout by awareness actions among the employees and by site consulting work, so as to build a quality system that is practical and according to the real needs of the company, with the aim of achieving continuous improvement and quality compliance according to the NP EN ISO 9001 standard.